Kia Ora, and welcome to Web Matters
I'm Michelle Sullivan, a Christchurch website designer with many years of experience designing and building websites. I have extensive experience with WordPress websites. I am a Shopify Partner and can assist you with Shopify e-commerce website builds. I am also a Squarespace Circle member so clients can benefit from that advantage (which includes extended free trial periods). In addition to building websites, I help improve websites and troubleshoot common WordPress website problems.
Many of my clients refer to me as their 'web lady' and seek my advice on website-related matters.
I work in and support the following website platforms:
Here's what I can do for you...
I can build you a great-looking and highly functional website or online shop, and I am here and ready to help you advance in your business and, when needed, get you out of a web pickle.
Website Design & Build
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WordPress Website Makeover 'Zhoosh'
I can 'Zhoosh up' your existing website, making cosmetic changes to improve its overall appearance.
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Custom Designed WordPress Website
A website design and build that is completely customised to your branding and functional requirements.
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Starter Design WordPress Website
We get a giant head start by using a Starter Site for the design.
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Squarespace Website Builds & Support
I can build you a fully working Squarespace website that gets transferred to your Squarespace account and I can support your existing Squarespace website with small updates as needed.
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Shopify Web Store
Get the benefits of working with a Shopify partner to launch your Shopify e-commerce website.
WordPress Website support, care and maintenance
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WordPress Care Plans
Caring for your WordPress website with backups, support and content updates.
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WordPress Website Training
Zoom-based web training that's tailored to your WordPress set-up.
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WordPress Checkup
An audit of how your WordPress website has been set up.
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Web Troubleshooting
Getting out of some common web pickles.
What I've been working on recently
- Consulting on how to set up a jewellery website in Shopify
- Creating design concepts for a tourism business
- Provided advice on how to best set up WooCommerce product categories and tags.
- Changed the subject line of a WordPress enquiry form, so the name of the person submitting the enquiry was added to the subject line. This helps with finding enquiries and will stop some email programmes grouping the enquiries into a conversational thread.
- Advised on how to transfer a domain name to new business owners (a business being sold).
- WooCommerce - changed the variable pricing display to add 'from' before the lowest price. Rather than showing the highest and lowest prices.
- WooCommerce - added +GST after main product pricing.
- Squarespace website content updates for a new client.
"We met Michelle Sullivan of Web Matters and were impressed by her down to earth style and found her very easy to talk to. Once Michelle's webpage for us went 'live' it completely transformed our business.
We were able to give up the areas of work that were less interesting and really focus on areas that we loved. As a result of Michelle's extensive SEO knowledge, we have had a very steady stream of customers wanting the services that are advertised.
Furthermore, we have been told by many customers how much they love our website. We have also noticed a big difference in phone calls with customers.
When speaking to customers now, we sense that they already want to work with us. Previously, when customers had looked at our website, we would still have to convince them that we were the right people to do the job. Finally, Michelle streamlined our processes.
Now, almost all our customers find us on Google and contact us directly via the web page.
We can't recommend Michelle and her business Web Matters highly enough".
Paul and Deb Harding-Browne, No Boundaries Furniture
How and why I do web design work
My clients are my utmost priority, which is why I've dedicated considerable time to honing my web design processes and skills. I am committed to working in your best interests to foster the growth of your business and streamline the process for you. Transparency is key in my approach, ensuring you are fully informed about the necessary services and associated costs.
I find this work enjoyable and rewarding, especially when it contributes to a client's business growth or enhances efficiency. There have been instances where my assistance has helped businesses endure challenging periods.
What makes me different?
My long and varied experience in the web industry sets me apart—my attention to detail, commitment to learning, and willingness to go the extra mile. My web clients know they can pick up the phone or email me, and they will reach me. I'll understand what they need and respond quickly and efficiently.
So, if you've ever struggled to get help or been misled by the support you did get, you'll find it refreshing to work with someone who is accessible, knows your business and cares.
Latest web posts from my web design blog
With my blog posts, I cover important areas relating to doing business online and issues that are often specific to WordPress.
