Professional website design with practical advice and outstanding support.

Whether you need a new website, help fixing an existing one, or someone you can actually rely on when things go wrong, Web Matters makes the technical side of your website simple.

Portrait of Christchurch web designer Michelle Sullivan smiling, wearing a pink beret and glasses against a soft pink background

I'm Michelle Sullivan, a Christchurch website designer with over 30 years of experience designing and building websites. I have extensive experience with WordPress websites - working with WordPress since 2007.

I can build you a great-looking and highly functional WordPress-powered website.  Host and maintain the website for you. Troubleshoot your existing WordPress website. And advise you on how to get you out of lots of web pickles.

Website Design

Professional WordPress websites designed and built around your business goals.

Website Support

Help with fixes, updates, troubleshooting, performance issues and website problems.

WordPress Care Plans

Ongoing maintenance, updates, backups and security monitoring for WordPress websites.

 

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Learn how I helped a family business grow.

Many years ago I couldn't believe I got to do this work for a job - it just didn't feel like work. Today, after 30 years in the web industry, I still enjoy the work I do, and find it very rewarding - especially when it contributes to a client's business growth or enhances their efficiency.

My web expertise has helped launch new businesses, reinvigorate old businesses and helped business owners survive tough economic times. My clients are my utmost priority, which means I invest a lot of time into honing my processes and skills. Transparency is key in my approach with clients, ensuring they are fully informed about the services I recommend and their associated costs.

My long and varied experience in the web industry sets me apart—my attention to detail, commitment to learning, and willingness to go the extra mile. My web clients know they can pick up the phone or email me, and they will reach me. I'll understand what they need and respond quickly and efficiently.

If you've ever struggled to get help or been misled by the support you did get, you'll find it refreshing to work with someone who is accessible, knows your business and cares.

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