Kia Ora, and welcome to Web Matters
I'm Michelle Sullivan, a Christchurch website designer with many years of experience designing and building websites. I have extensive experience with WordPress websites. I am a Shopify Partner and can assist you with Shopify e-commerce website builds. I am also a Squarespace Circle member, so clients can benefit from that advantage (which includes extended free trial periods). In addition to building websites, I help improve websites and troubleshoot common web-related problems.
I work in the following website builders:
Here's what I can do for you...
I can build you a great-looking and highly functional website or online shop, and I am here and ready to help you advance in your business and, when needed, get you out of a web pickle.
Website Design & Build
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Makeover for WordPress Websites
I can 'Zhoosh up' your existing website, making cosmetic changes to improve its overall appearance.
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Custom Designed WordPress Website
A website design and build that is completely customised to your branding and functional requirements.
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Starter Design WordPress Website
We get a giant head start by using a Starter Site for the design.
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Squarespace Website Builds & Support
I can build you a fully working Squarespace website that gets transferred to your Squarespace account and I can support your existing Squarespace website with small updates as needed.
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Shopify Web Store
Get the benefits of working with a Shopify partner to launch your Shopify e-commerce website.
WordPress Website support, care and maintenance
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Care Plans for WordPress
Caring for your WordPress website with backups, support, security scanning and content updates.
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Website Training in WordPress
Zoom-based web training that's tailored to your WordPress website set-up.
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Health Checkup for WordPress Websites
Checking the health of your WordPress website.
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Web Troubleshooting
Getting out of some common web pickles.
What I've been working on recently:
2025 has been a busy year with new sites being launched including the following.
- Developed a website using the WordPress Bricks Builder system for Cash Registers NZ, Quorion POS Equipment
- Launched a real estate website for Tim Baker Real Estate
- Created a WordPress.com hosted website in WordPress for Gaylene Price, a specialist ESOL teacher and PLD Facilitator
- Built a Squarespace website for Perfect Patterns a wall stylist in Christchurch.
- Created a one-page WordPress website for the new Tipper Truck service - Tipper Taxi
"We met Michelle Sullivan of Web Matters and were impressed by her down to earth style and found her very easy to talk to. Once Michelle's webpage for us went 'live' it completely transformed our business.
We were able to give up the areas of work that were less interesting and really focus on areas that we loved. As a result of Michelle's extensive SEO knowledge, we have had a very steady stream of customers wanting the services that are advertised.
Furthermore, we have been told by many customers how much they love our website. We have also noticed a big difference in phone calls with customers.
When speaking to customers now, we sense that they already want to work with us. Previously, when customers had looked at our website, we would still have to convince them that we were the right people to do the job. Finally, Michelle streamlined our processes.
Now, almost all our customers find us on Google and contact us directly via the web page.
We can't recommend Michelle and her business Web Matters highly enough".
Paul and Deb Harding-Browne, No Boundaries Furniture
How and why I do web design work
My clients are my utmost priority, which is why I've dedicated considerable time to honing my web design processes and skills. I am committed to working in your best interests to foster the growth of your business and streamline the process for you. Transparency is key in my approach, ensuring you are fully informed about the necessary services and associated costs.
I find this work enjoyable and rewarding, especially when it contributes to a client's business growth or enhances efficiency. There have been instances where my assistance has helped businesses endure challenging periods.
What makes me different?
My long and varied experience in the web industry sets me apart—my attention to detail, commitment to learning, and willingness to go the extra mile. My web clients know they can pick up the phone or email me, and they will reach me. I'll understand what they need and respond quickly and efficiently.
So, if you've ever struggled to get help or been misled by the support you did get, you'll find it refreshing to work with someone who is accessible, knows your business and cares.
Latest web posts from my web design blog
With my blog posts, I cover important areas relating to doing business online and issues that are often specific to WordPress.
