Where to start
What do you need help with?
Choose the option that sounds closest to where you are now.
I need a new website designed for me
For businesses that need a professional new website or a full redesign of an existing one.
Website design →I need help with my current website
For websites that are broken, outdated, hard to manage or not performing as well as they should.
Website support →I need ongoing WordPress support
For businesses that want their WordPress website maintained, updated, backed up and monitored.
Care plans →Core services
How Web Matters can help
WordPress Website Design
Custom WordPress websites for businesses that need a flexible, professional website they can update and grow over time.
Learn more →Website Support
Help with website fixes, technical issues, content updates, layout problems, forms, emails, hosting and troubleshooting.
Learn more →WordPress Care Plans
Ongoing WordPress maintenance, updates, backups and security checks to help keep your website running smoothly.
Learn more →Shopify Websites
Shopify website design, setup and support for businesses that need a reliable online store.
Learn more →Squarespace Websites
Squarespace website design and support for businesses that need a simpler website platform with a polished result.
Learn more →Website Training & Advice
One-on-one help so you can understand your website, make updates confidently and make better decisions online.
Learn more →Not sure what you need?
That’s completely normal
You don’t need to know the exact service before getting in touch. Many clients come to me because they know something needs to change, but they’re not sure whether they need a redesign, a fix, a care plan, or simply some practical advice.
I can help you work out what’s going on, what your options are, and what makes the most sense for your business.
Good reasons to get in touch
- Your website is outdated or hard to update
- Your previous web designer has disappeared
- Something has broken and you need help
- You want clearer advice before making changes
- You’re not sure whether to use WordPress, Shopify or Squarespace
- You want an experienced person to review your website
How I work
A practical, straightforward process
Tell me what’s going on
Send me a message or book a Zoom call so I can understand what you need.
We clarify the best approach
I’ll help identify whether you need a new website, support, maintenance or advice.
You get clear recommendations
I’ll explain the options, likely costs and next steps without unnecessary jargon.
We get to work
Once you’re happy to proceed, I’ll carry out the work and keep you updated.
Why Web Matters?
Experienced website help from a real person
I’m a Christchurch-based web designer and have been helping New Zealand businesses with websites since 2006.
Direct access
You’ll work directly with me, not an account manager or anonymous support queue.
Clear communication
I’ll explain what’s needed, why it matters and what your options are.
Long-term support
Many clients continue working with me long after their website has launched.
Need help choosing the right website service?
Whether you need a new website, help fixing an existing one, or ongoing support, I’d be happy to point you in the right direction.
Book a Free Zoom Call