Not sure how to update your WordPress website? You're not alone...

A few years back, I started offering WordPress training as I discovered that many businesses and organisations are often left in the dark about how their website works. That's not a great position to be in, and it's only natural to be worried about accidentally deleting content or breaking something important. 

It seems that many web companies are happy to build the WordPress website, but they won't offer any training or provide any help documentation.

Here's my WordPress training solution

This is not a set course you work though, it's one-on-one training on how to use your specific website. I'll show you how your website has been set up, what you can change, how to change it, and give you ideas on what else you might do.

Learn more about the WordPress website training service.


"This woman is not a geek behind a screen. She is user friendly and does not confuse you. Her communication is wonderful and she completely understood what we were trying to achieve."

The WordPress training process

  1. We start by checking that your website must be in good working order. If you think you have problems, the site will need a WordPress checkup.
  2. If your website is working well, I will start by finding out what you want to learn and develop a  training programme.
  3. You'll then book a Zoom session with me
  4. The initial training session is 1 hour. You will be sharing your screen with me while you are logged into your website's admin
  5. I will then talk you through your website setup. If I find problems, it might be better that we postpone the training until a WordPress checkup has been completed.

What we might cover in the website training session

Here are some suggestions on what we might cover in your first or subsequent training sessions.
I can customise the training session or sessions based on what you most want and need to know.

Content Updates

  • Basic photo editing
  • Sourcing free and commercial photos
  • How to take your team photos like a pro
  • How to add links between pages
  • How to upload a PDF file and link to it
  • How to update your menu system
  • Creating website enquiry forms 
  • How to use Page Builders 
  • Updating banners and slideshows
  • How to structure your website content
  • Laying pages out for mobile users

WordPress maintenance

  • Keeping WordPress up to date
  • Doing WordPress backups
  • Installing/updating plugins
  • Creating new users
  • Updating / installing new themes
  • Customising themes
  • Security measures you can take to help protect your site
  • Adding two-factor authentication
  • Fixing web form delivery issues

SEO & Marketing

  • Basic search engine optimisaton (SEO)
  • How to publish a blog post
  • Creating FAQ sections
  • Creating call to actions
  • Designing landing pages for your advertising campaigns
  • Adding chat to your website
  • Email subscriber forms linked to the site
  • Social media sharing
  • Linking forms to a CRM system

This website training is ideally suited for:

  • Office administrators
  • Executive assistants
  • Marketing managers
  • In-house marketing coordinators
  • Self-employed or freelancers who need their site to work super hard for them
  • Anyone delegated with doing the website updates, blogs etc

What I will need:

  • Confirmation that your website is working fine
  • What you want to know
  • A quiet time to train you
  • A zoom call booked (I'll send you a link)
confusing email

What if you don't have a web designer anymore?

If no one is actively taking care of your WordPress website needs, there may well be problems that you're not aware of (like plugins with security issues or unlicensed commercial plugins).

If this is the case with your website, I recommend doing a WordPress checkup before any training. That way, the focus is on you learning how to update the site rather than me finding lots of existing and potential issues.

About your website trainer

Hi there, I've been training my clients for many years on how to update their websites. I'm now offering this service to anyone with a  WordPress website anywhere within a time zone that is friendly to NZ standard time. I've been using WordPress since 2007.

Learn more about Michelle

Picture of Michelle Sullivan, a web designer from Christchurch New Zealand
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